We at ŠKODA Auto India Private Limited (hereinafter mentioned as "ŠKODA" or “Ccompany”) are dedicated to providing products of the highest quality, yet at a reasonable price for customer satisfaction. We value the trust of our customers and strive to maintain the privacy of their personal data or any sensitive personally identifiable information shared with us. We have created this Privacy Policy to help you understand the collection, transfer, sharing, use and protection of your personal information when you download thise MyŠKODA Connect Mobile "Application (Hereinafter “Application” / “App”), use our products and services.
By downloading thise MyŠKODA Connect Mobile Application and/or by registering or signing up to the Application, or otherwise having access to, receiving, and/or using the Application, you acknowledge to have read, understood and you consent to be governed and bound by these Terms and the Privacy Policy. You also permit to enable certain functions of the Device to find the location of your device, phone statistics and identity, mount and un-mount file systems, contacts saved in your device, conferencing/ call logs and history and associated and/or ancillary functions. If you do not understand the Terms or the Privacy Policy, or do not accept or agree to any part of them, then you should not use the Application.
The Terms are an electronic record in terms of the Information Technology Act, 2000 (as amended / re-enacted) (“IT Act") and rules thereunder, and is published in accordance with the provisions of Rule 43 (1) of the of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information)Rules, 2011Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of Application. This electronic record is generated by a computer system and does not require any physical or digital signatures.
We use your Personal Information only for providing and improving our products and services. By using thise MyŠKODA Connect Application, you agree to the collection and use of information in accordance with this policy.
Under this Privacy Policy, "Personally Identifiable Information" or "Personal Information" refers to the customers first and last name or last name and first initial in combination with other data elements such as non- truncated government identification numbers; at least two forms of biographical data (e.g. home address, telephone number, email address, father's name, spouse's name, mother's maiden name, date of birth); occupation and information contained in the documents used as proof of identity and proof of address, biometric data (e.g. fingerprint, retina scan); or other account security data; and any combination of data elements that could allow access to any of the above described information.
CompanyŠKODA may collect such personal information for a variety of regulatory and business purposes which includes, but is not limited to:
Verification of your identity
Payment details for services availed
Responses to your request for service or assistance to maintain and improve our products and services
For market research, business and operational analysis
For promotion and marketing of our products and services which may be of interest and benefit for customers; and
For adherence to legal and regulatory requirements for prevention and detection of frauds and crimes.
Our Privacy Policy is designed and developed to address the privacy and security of your personal information provided to us.
You hereby authorize CompanyŠKODA to collect, retain and use information as per the privacy policy of the Application made available at Privacy Policy.
CompanyŠKODA or its affiliates, authorized dealers or any third party service providers may collect store, process sensitive Personal Information such as password, physiological information for providing our products, services and access to our website when the Customer uses our services or website or mobile application or otherwise interacts with us during the course of our relationship.
For the purpose of this Privacy Policy a ‘Third Party' is a service provider who associates with CompanyŠKODA and is involved in handling, managing, storing, processing, and transmitting information of CompanyŠKODA. This definition shall also include all sub-contractors, consultants and/or representatives of the Third Party.
We may also hold information related to your utilization of our services which may include your contact details, details about your vehicle on thise MyŠKODA Connect Mobile Application, your browsing history on our website, location details and additional information provided by you while using our services.
The Company reserves the right to change the Terms under which the Services are offered, including but not limited to the charges, if any, associated with the use of the Services. The Terms may be further modified based on changes in the business, legal and regulatory requirements and will be updated online. We will make all efforts to communicate any significant changes to these Terms to you. You are encouraged to periodically visit this page to review these Terms and any changes to it.
Modification of Services: The Company reserves the right to add, modify or delete any content or features available in the Services at any time at its sole discretion
Internal Use: As explained above CompanyŠKODA, its employees and its affiliates may utilize some or all available personal information for internal assessments, measures, operations and related activities.
Authorized Third Party(s): CompanyŠKODA may at its discretion employ, contract or include third parties (as defined above) for strategic, tactical and operational purposes. Such third parties will always be entities which are covered by contractual agreements which include CompanyŠKODA's Privacy Policy and secrecy of personal information.
We may transfer your personal information or other information collected, stored, processed by us to any other entity or organization located in India or outside India only in case it is necessary for providing services to you or if you have consented (at the time of collection of information) to the same. While sharing your personal information with third parties, adequate measures shall be taken to ensure that reasonable security practices are followed by the third party.
We, however assure you that CompanyŠKODA does not disclose your personal information to unaffiliated third parties (parties outside CompanyŠKODA corporate network and its Strategic and Business Partners) which could lead to invasion of your privacy.
Government Agencies/Regulatory Bodies: We may also share your personal information with Government agencies or other regulatory authorities for legal compliances if required such as for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.
We follow reasonable security practices and procedures, as prescribed by law to protect your personal information from unauthorized access, or disclosure while it is under our control.
CompanyŠKODA follows strict confidentiality practices and procedures which limit access to personal information on need-only basis.
All our employees, affiliates or third party service providers are bound by the Privacy Policy and Confidentiality Policies which obligate them to protect the confidentiality of personal information.
We may retain your personal information if it is required to provide you with services or if otherwise required under any law.
Internet Use - We maintain the security of our connectivity app however for reasons outside of our control, security risks may still arise. We observe reasonable security measures to protect your personal information against hacking and virus dissemination. Any personal information transmitted to us or from our online products or services will therefore be your own risk.
Mobile Application Use - Any information registered while downloading and using thise MyŠKODA Connect Mobile Application shall be governed by our Privacy Policy. The customer may avail the services offered by thise MyŠKODA Connect Mobile Application only if the customer agrees to the terms of use. The customers are hereby requested to read the terms of use carefully. The customers are hereby advised that CompanyŠKODA shall not be liable for data theft by any third party service providers.
External Links -Although our MyŠKODA Connect Mobile Application only includes quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website and thisthe MyŠKODA Connect Mobile Application.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website, thisMyŠKODA Mobile Application and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
The Application may contain links to other web sites/applications, whether in the form of a separate tab and/or facility within the Application or otherwise ("Linked Sites"). The Linked Sites may not be under the control of the Company and the Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site or any information transmitted on a Linked Site. The inclusion of any link does not imply endorsement by the Company of the site or any association with its operators.
Any dealings with third parties (including advertisers) included within or available via the Linked Sites or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. The Company shall not be responsible or liable for any part of any such dealings or promotions.
You acknowledge and agree that the use of any Linked Sites is governed by the terms of use, license agreement, privacy policy, or other such agreement stipulated by the relevant offeror of each such Linked Site. The Ccompany disclaims any and all responsibility for any disclosure of information or any other practice of an offeror of a linked site. The Ccompany expressly disclaims any warranty with respect to your personal or other information that may be collected, processed, shared or retained by an offeror of a linked site.
The Company reserves the right to suspend and/or remove any Linked Site or disable any content forming part thereof at its sole discretion without any prior notice to you.
The Application is merely intended for your personal and non-commercial use.
As a condition of your use of the Application, you warrant to the Company that you will not use the Application for any purpose that is commercial, unlawful or prohibited by these Terms. You may not use the Application in any manner which could damage, disable, overburden or impair the Services or interfere with any other party's use and enjoyment of the Application.
You are not entitled to use any kind of measures, mechanisms or tools (software or hardware) that could interfere with the functioning of the Application or any of its Services.
You may not use the Services and/or Application if (i) you have been convicted of any offence under applicable law; and/or (ii) if you are under the age of 18 years.
Registration: In order to use the Services through the Application, you are required to sign up for an account using: (i) a valid mobile number and/or user id with password; or (ii) any other mechanism as may be prescribed by the Company from time to time.
Use Restriction: You must not access the Application if you are a person who is either barred or otherwise legally prohibited from receiving or using the Service or any Services under the laws of India.
Updates: You may need to install updates to the Application or related software that we introduce from time to time to use of the Application. Services originating from the Application may communicate with the servers from time to time to check for available updates to the Services and to the functionality of the Application, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions (collectively, "Updates"). Your use of the Services you have installed requires that you have agreed to receive such automatically requested Updates.
Accuracy of Information: You agree that the information entered by you while profile creation/updation or using any of Services is true, current, complete and accurate in all respects. The Company is not responsible for any losses arising out of discrepancy in your data. You are solely responsible for maintaining confidentiality and security of your user account and for all activities that occur on or through your user account. The Company is not responsible for any losses arising out of the unauthorized use of your user account.
To the maximum extent permitted by applicable law, in no event shall the Ccompany be liable to you for any direct, special, incidental, indirect, punitive or consequential damages whatsoever (including, without limitation, damages for loss of use, loss of business profits, business interruption, loss of information, or any other pecuniary loss) arising out of the use of, or inability to use or access, the application or for any security breach or any virus, bug, unauthorized intervention, defect, or technical malfunctioning of the application, whether or not foreseeable or whether or not the Ccompany has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out, of or in connection with, your use of, or access to, the application or the content. Further, the Ccompany shall not be liable to you for any temporary disablement, permanent discontinuance or modification of the application by the Ccompany or for any consequences resulting from such actions.
You shall be solely responsible for obtaining and maintaining any equipment and ancillary services (including the payment of any additional fees therefore) required to connect to, access or otherwise use the services, including, without limitation, video-enabled devices, video communication services, modems, hardware, servers, software, operating systems, remote controller, networking, web servers, internet and telephone service (collectively, “equipment”). You will also be responsible for maintaining
the security of the equipment and for all uses of the equipment with or without your knowledge or consent.
You are solely responsible for the content and other materials you transmit through the service or share with other users or recipients. You will not transmit any content that you did not create or that you do not own all right, title and interest in and to, including, without limitation, all copyright and rights of publicity contained therein.
The Ccompany and/or its respective affiliates makes no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software and services and related content contained on the application for any purpose. All such information, software and services and related content are provided "as is" without warranty of any kind. the Ccompany and/or its respective suppliers hereby disclaims all warranties and conditions with regard to this information, software, and services and related content, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
You specifically agree that the Ccompany shall not be responsible for unauthorised access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the application. you specifically agree that the Ccompany is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal services or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that the Ccompany is not responsible for any services sent using and/or included in the application by any third party.
In no event shall the Ccompany and/or its affiliates be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for or in relation to: (a) loss of use, data or profits arising out of or in any way connected with the use or performance of application; (b) any delay or inability to use the application or services; (c) the provision of or failure to provide services, or for any information or services obtained through the application; (d) or otherwise arising out of the use of the application or the services of the Ccompany; whether or not all of the above losses, claims or damages are based on contract, tort, negligence, strict liability, even if the Ccompany and/or its affiliates and/or its associates have been advised of the possibility of such losses, claims or damages.
Unless otherwise provided in these Terms, the Services offered to you or availability of the Application may be terminated by the Company without assigning any reasons at any time at the sole discretion of the Company. Upon termination / suspension, you shall not have the right to use or access the Application/Services.
These terms and conditions are governed and construed in accordance with the laws of India. The courts in Mumbai shall have exclusive jurisdiction to hear disputes arising out of these terms.
The Company shall be under no liability whatsoever in the event of non-availability of any portion of the Application or subscribed content occasioned by act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man-made disaster, infrastructure failure or any other cause whatsoever beyond the control of the Company.
If any of the provisions of these Terms are deemed invalid, void, or for any reason unenforceable, that part of these Terms will be deemed severable and will not affect the validity and enforceability of any remaining provisions of these Terms.
CompanyŠKODA reserves the right to amend or modify this Privacy Policy at any time. This policy is provided for your information and is not intended to limit or exclude your rights under laws and regulations applicable in India.